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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keith Neely

March 19, 2026

5  out of  5
rating by Keith Neely
"Great office for business insurance, excellent customer service."
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Michael Vega Garcia

March 18, 2026

5  out of  5
rating by Michael Vega Garcia
"I had an amazing experience with Coy and truly can’t say enough good things. From start to finish, everything was handled professionally, efficiently, and with genuine care. Coy went above and beyond to make sure everything was taken care of and made the entire process smooth and stress-free. I also want to give a special thank you to Noah, the manager, for his professionalism and support throughout the experience. His communication, attention to detail, and willingness to help really stood out and made a big difference. Overall, I felt respected, taken care of, and confident the entire time. It’s clear that both Coy and Noah take pride in what they do and truly value their customers. I highly recommend them to anyone looking for quality service and a team that genuinely cares. Thank you again for everything—I really appreciate it!"
We responded:
"Hey Michael, Thank you for the awesome feedback for Coy and Noah! We appreciate your recognition of the Donovan Hawkes State Farm team and will do our best to keep up the great work! We are beyond happy you've placed your trust in us for your insurance needs. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future. -Donovan"
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Grant McCoy

March 17, 2026

5  out of  5
rating by Grant McCoy
"Noah and Erik were both great to talk too, very friendly and explained things great."
We responded:
"Grant, Thank you for the awesome feedback for the Donovan Hawkes State Farm team. We appreciate your recognition of Noan and Erik and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time! -Donovan"
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Brian Pickell

March 14, 2026

5  out of  5
rating by Brian Pickell
"Donovan is the best, great customer service"
We responded:
"Hello Brian, Thanks for choosing us for your insurance and leaving such a great review! We love that you had such a great experience with the Donovan Hawkes State Farm team! We look forward to serving you many more times in the future! We're here for you anytime! -Donovan"
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Kara Ravish

March 13, 2026

5  out of  5
rating by Kara Ravish
"All together a good man, if you need car insurance coy brown is your guy."
We responded:
"Dear Kara, We're delighted to hear about your experience with Coy! It's feedback like yours that reminds us why we do what we do. We are so glad you chose us for your car insurance. We look forward to serving you many more times! Please let us know what we can do for you in the future. -Donovan"
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Matthew Schermerhorn

March 13, 2026

5  out of  5
rating by Matthew Schermerhorn
"Chelsea was very friendly and caring about my specific situation and found a great solution that works for me!"
We responded:
"Hi Matthew, Thanks for the great review of Chelsea and the Donovan Hawkes Agency! We're always happy to help you find a great insurance package so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. We're here for you anytime! -Donovan"
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Justin Williams

March 13, 2026

5  out of  5
rating by Justin Williams
"Coy Brown was the agent I worked with. He was on point with communication and was helpful beyond the scope that I needed. Would recommend him 10/10!!"
We responded:
"Hello Justin, Thanks so much for taking the time to share your positive experience for Coy! It is truly touching to know you think so highly of us at the Donovan Hawkes State Farm office. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future. -Donovan"
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neil citter

March 13, 2026

5  out of  5
rating by neil citter
"Great service! Quick quote turn around and super competitive pricing!"
We responded:
"Thank you for your review! I'm glad to hear that you had a positive experience with our service and that the quick response and competitive pricing met your insurance expectations. If you need further assistance, feel free to reach out! -Donovan"
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Annette Tursi

March 12, 2026

5  out of  5
rating by Annette Tursi
"Erik was a pleasure to deal with. Very nice and helpful with the transition."
We responded:
"Hello Annette, We appreciate the time you took to give us such a great rating! We are glad that you enjoyed Erik. We look forward to keeping up the great work when it comes to your insurance! We look forward to seeing you again soon. -Donovan"
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Annette Tursi

March 12, 2026

5  out of  5
rating by Annette Tursi
"Erik was a big help with switching to State Farm. Very nice and a pleasure to talk to him."
We responded:
"Hi Annette, Thanks for the kind words for Erik! It is truly touching to know you think so highly of us! As always, the Donovan Hawkes State Farm team is looking forward to your next visit. It was a pleasure to serve you. -Donovan"
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James Speer

March 11, 2026

5  out of  5
rating by James Speer
"Erik so far has been the easiest StateFarm rep I’ve interacted with. At the start I thought he was just a really sharp new employee. Lol His voice sounded so young, but he was clear, deliberate, and knew exactly what he was talking about. Noah was awesome, too, in clarifying payment schedule. My whole experience with the Donovan Hanks agency has been very good. I should add that Coy was my first point of contact with them. He’s responsible for getting me in the door. 🙂"
We responded:
"Hi James, Thank you for taking the time to share your experience with my entire team! We love that you had such a great insurance experience! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future. -Donovan"
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Zakary Schwerin

March 10, 2026

5  out of  5
rating by Zakary Schwerin
"Noah was great to work with. He was very transparent and took the time to answer all of my questions in detail."
We responded:
"Zakary, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience, a valuable insurance package, and look forward to continuing to do the same for you! Please let us know what we can do for you in the future. -Donovan"
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Ashley Lemon

March 10, 2026

5  out of  5
rating by Ashley Lemon
"Chelsea was so helpful! She bundled my home, life and auto insurance to save me money and get me great coverage. I have had my auto insurance through State Farm for years and have been happy with them that switching my home insurance and adding life insurance felt like a good decision to make."
We responded:
"Hey Ashley, We are grateful and appreciate the time you took to leave your review of the Donovan Hawkes State Farm Agency We're thrilled that Chelsea left such a great impression! I'm so happy she was able to help you secure life insurance, car insurance, and home insurance with us. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon. -Donovan"
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Autumn Millage

March 10, 2026

5  out of  5
rating by Autumn Millage
"Erik was great to talk to. He made switching my insurance easy to do and easy to understand. Most importantly he saved me money front switching away from Progressive. Lol."
We responded:
"Hey Autumn, Thanks for the great review! It is truly touching to know you think so highly of Erik! We are glad he was able to help! We hope to continue exceeding your expectations with great service. -Donovan"
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Lil Chaparita H

March 6, 2026

5  out of  5
rating by Lil Chaparita H
"Very good at explaining what would be included in my bundle and was very patient and understanding and was helpful to have me understand what I needed and what would happen in my bundle. I appreciate the help I got and would recommend them! Thank you!"
We responded:
"Hey Lil, Thanks for choosing us and leaving such a great review at the Donovan Hawkes Agency! We are so happy that you are enjoying being our customer. We look forward to keeping up the great work! See you soon! -Donovan"
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Austin Nelson

March 5, 2026

5  out of  5
rating by Austin Nelson
"Erik is one of a kind - he called me with some potential changes to my policy that could help to save money, and I put him through the ringer with questions all of which he took time to answer and come up with the best play and path forward for me. In the end, with rapidly changing rates, it didn't make much sense to move forward, but all the same, Erik remained positive and super easy to work with. Genuinely can't express adequately how nice it is to work with someone who is, yes, in sales, yet doesn't make you feel like you are being sold to and genuinely seems to have your best interest at heart. This kind of interaction makes me want to stick around which is a serious commendation when talking insurance. Thanks, Erik!"
We responded:
"Austin, We're delighted to hear about your experience with Erik! We love that you had such a great experience! Thanks for sharing. We truly value your recommendation for others, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon. -Donovan"
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andrew f

February 25, 2026

5  out of  5
rating by andrew f
"Erik is great to work with home or auto i got both and he made the process so smooth thanks again erik"
We responded:
"Hi Andrew, We appreciate the time you took to give us such a great rating! We're always happy to help you with your home and auto insurance, so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with Erik and the rest of our team members as inspiration! It was a pleasure to serve you. -Donovan"
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Chanc Ravish

February 23, 2026

5  out of  5
rating by Chanc Ravish
"Coy has been an excellent help. He answers the phone, and that’s rare nowadays lol."
We responded:
"Hey Chanc! Thank you for the awesome feedback of Donovan Hawkes State Farm. We're thrilled that you had a great experience with Coy. We work hard to provide customers with a great insurance experience and look forward to continuing to do the same for you! We're here for you anytime! -Donovan"
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Kyle Henke

February 23, 2026

5  out of  5
rating by Kyle Henke
"Coy is great!"
We responded:
"Thanks so much for your review, Kyle! Coy is a valuable member here at the Donovan Hawkes State Farm Agency. I'm so happy he was able to take care of you for your insurance needs. Thank you! -Donovan"
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Ali Thomas

February 20, 2026

5  out of  5
rating by Ali Thomas
"Easy communication and understanding of product. Talked with Chelsea, was kind and patient."
We responded:
"Ali, We are grateful and appreciate the time you took to leave your review for Chelsea. We're thrilled that she left such a great impression! We look forward to serving your insurance needs many more times in the future! Hope you visit us again soon! -Donovan"
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King Taylor

February 20, 2026

5  out of  5
rating by King Taylor
"Great person to have do your car insurance. Helped me save money this go around. !"
We responded:
"Greetings King, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We are so grateful that we were able to help save you money with your insurance package at Donovan Hawkes State Farm. We look forward to serving you many more times in the future! It was a pleasure to serve you. -Donovan"
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Ashley Evans

February 19, 2026

5  out of  5
rating by Ashley Evans
"Erik is amazing! Not pushy, funny and very informative. I ended up saving $250 a month switching to State Farm from him! Highly recommend!"
We responded:
"Dear Ashley, Thank you for taking the time to share your experience you had with the Donovan Hawkes State Farm Agency! We're thrilled that Erik left such a great impression! We are so excited that we were able to save you OVER $3,000 PER YEAR!!!! WOW!!!! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon. -Donovan"
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Lori Maurer

February 16, 2026

5  out of  5
rating by Lori Maurer
"Erik did such a nice job comparing rates and helping through the process of choosing State Farm. Although he saved me money, knowing I will have an office that will support my needs is as important"
We responded:
"Lori, We appreciate the time you took to give us such a great rating! We are glad that you enjoyed your conversation with Erik. So grateful he was able to find a great plan to fit your needs, and save you money. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future. -Donovan"
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Andra Baker

February 12, 2026

5  out of  5
rating by Andra Baker
"Agent helped me solve and fix previous ptoblems with insurance, gave us better insurance coverage including renters and life for a lower rate than just auto on previous policy. Friendly and extremely helpful! Thank you Donovan:)"
We responded:
"Greetings Andra, We appreciate the time you took to give us such a great rating! I'm so happy we were able to help you with your life and renters insurance. It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon! -Donovan"
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Tanyua Sanders

February 12, 2026

5  out of  5
rating by Tanyua Sanders
"Very pleased with how the agent Erik took very good care of me and my needs."
We responded:
"Hello Tanyua, Thanks for the kind words! We're always happy to help here at the Donovan Hawkes Agency, so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon! -Donovan"