State Farm® Insurance Agent Donovan Hawkes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
chester heather
August 5, 2026
5
out of
5
rating by chester heather
"Donovan and his team has helped my family not only save money but also be insured with great vehicle coverage👊🏽🤙🏽"
Neil Citter
August 5, 2026
5
out of
5
rating by Neil Citter
"Outstanding service!!!! Helpful and pleasant staff!!!!"
emac the great
August 5, 2026
5
out of
5
rating by emac the great
"What a great place."
Katherine Stafford
August 5, 2026
5
out of
5
rating by Katherine Stafford
"I love working with Kiersten! She’s a superhero in my book!"
Kylie Lawson
August 3, 2026
5
out of
5
rating by Kylie Lawson
"They have been amazing since day 1. When I moved they made it so easy to switch the policy to the new address. They are so helpful and kind whenever they answer the phone!"
Randy Groves
July 31, 2026
5
out of
5
rating by Randy Groves
"Easy to work with and helpful"
We responded:
"Thank you so much for the 5 stars, Randy! We really appreciate your support. It's our goal to do things right with your insurance. If you ever need anything, feel free to reach out anytime. -Donovan"
Dana Glover
July 29, 2026
5
out of
5
rating by Dana Glover
"I worked with Larry in Donovan Hawkes office and he made the process of getting homeowners insurance seamless! I appreciated his customer service, availability, and answering any questions I had."
We responded:
"Thank you for your review, Dana! If you ever have any questions or need assistance, we’re always here and happy to help. I'm so grateful Larry was able to help you with your home insurance. -Donovan"
Daisy Mitchell
July 21, 2026
5
out of
5
rating by Daisy Mitchell
"I had a great experience working with my State Farm insurance agent. They took the time to explain everything clearly, answered all of my questions, and made sure I understood my coverage options. Throughout the entire process, they were patient, supportive, and never made me feel pressured. I also appreciated knowing that I can make changes to my policy if needed and that they’re always available if I have questions in the future. Excellent customer service—I would definitely recommend them to anyone looking for an insurance agent!"
We responded:
"Thank you for taking the time to leave us 5 stars, Daisy! Your feedback is very important to us. Thanks for placing your trust in us. -Donovan"
Shariel Mitchell
July 21, 2026
5
out of
5
rating by Shariel Mitchell
"Was very patient and helpful got me the lowest rate for an excellent amount of coverage and kindly answer all of my questions even found discounts I wasn’t aware of"
We responded:
"Shariel, thank you for taking the time to leave such a thoughtful review! We're thrilled to hear that you found our team patient and helpful throughout your experience. We're here whenever you need further assistance or have more questions in the future. Thank you for choosing us, and we look forward to serving you again! -Donovan"
mary grable
July 20, 2026
5
out of
5
rating by mary grable
"Thank you so very much have a great year."
We responded:
"Thanks so much for the amazing review, Mary! We really appreciate your support here at Donovan Hawkes State Farm. Just reach out anytime if you need us - we’re here for you. -Donovan"
Rose Wolkins
July 19, 2026
5
out of
5
rating by Rose Wolkins
"Larry was incredibly kind, patient, and helpful throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and really took the time to make me feel confident in my decision. I truly appreciated his friendly approach and excellent service. I would gladly recommend Larry!"
We responded:
"We’re so happy to hear you had a great experience, Rose - thank you for the wonderful 5-star review! I'll be sure to pass along to Larry your kind words. We’d love to help anytime you need us down the road. Thank you for placing your trust in us at the Donovan Hawkes State Farm Agency. -Donovan"
Emily Evans
July 14, 2026
5
out of
5
rating by Emily Evans
"I spoke with Larry and he is truly a down to earth guy! Super honest and helpful! I felt a sense of comfort almost like a warm hug when speaking with him. He took the time to explain things without making me feel pressured. If you’re looking for a reliable and trustworthy insurance service, he’s the guy!"
We responded:
"Thank you so much for the 5 stars, Emily! We really appreciate your support and feedback on Larry. He is a valuable member of the Donovan Hawkes State Farm team. If you ever need anything, feel free to reach out anytime. -Donovan"
AARRON BROWN
July 14, 2026
1
out of
5
rating by AARRON BROWN
"Brilliant individual that I talked to who knows what she’s doing!! But the place of business sux like no other..they never answer their phones, customer service bites the big one..I do not recommend 😡"
We responded:
"We're committed to taking care of our customers, so we reviewed this closely. We have no record of you as a customer of our office. If that's a mistake, we'd welcome a direct call so we can look into it and assist however we can."
Marty Howard
July 13, 2026
5
out of
5
rating by Marty Howard
"Thank you!"
We responded:
"Wow - thank you for the amazing 5-star review, Marty! It means a lot to the Donovan Hawkes State Farm team here in South Bend to know you had such a great experience with us. -Donovan"
J
July 10, 2026
5
out of
5
rating by J
"I talked to Larry & within two hours he had us signed up for our new policy (which saved us so much). He works fast and is so friendly when it comes to having questions. Highly recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal here at Donovan Hawkes State Farm, and we’re so happy to know we met your expectations. Larry is quite pleased to hear your feedback. I know he had a great time talking with you about your insurance needs. -Donovan"
Ali Thomas
July 9, 2026
1
out of
5
rating by Ali Thomas
"Wasn’t worth trying, a hassle and outrageous pricing."
We responded:
"Thank you for taking the time to leave a review. We've checked our records and don't show any history of service under this name. If you're a client of ours and have a genuine concern, please call our office directly so we can help."
Michael Becker
July 9, 2026
1
out of
5
rating by Michael Becker
"Just an overall bad experience"
We responded:
"Thanks for reaching out. After reviewing our files, we don't have any record of you as a customer. If you believe this is an error, please contact our office directly and we'll be happy to help resolve it."
Tionne Young
July 8, 2026
1
out of
5
rating by Tionne Young
"NOT RELIABLE!! I was given a bad quote by Donovan himself. As soon as my policy went into effect the price went up."
We responded:
"We take customer experience seriously and want to help. However, we have no record of any transaction or service matching this name. Please contact our office directly so we can verify and assist."
Cynthia Robinson
July 8, 2026
5
out of
5
rating by Cynthia Robinson
"Amazing help and made the switch so simple!!!!"
We responded:
"Thank you for the amazing review, Cynthia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Shaynne Young
July 8, 2026
1
out of
5
rating by Shaynne Young
"Don’t waste your time with this agency. Too much false and fake information given. Not to be trusted"
We responded:
"We appreciate all feedback, but we're unable to locate any record of service under this name. If you're a customer with a real concern, please reach out to our office directly so we can look into it."
CeeCee
July 3, 2026
5
out of
5
rating by CeeCee
"When it come to the insurance and quote you all are real good and also for rental insurance to and you guys keep up the good work"
We responded:
"Ceecee, thank you so much for the wonderful review! We really appreciate your kind words. I'm so glad we were able to help you with your renter's insurance. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Donovan Hawkes’s Team—we are always here to help! -Donovan"
Tina Jefferson
July 1, 2026
5
out of
5
rating by Tina Jefferson
"Erik Kimbler was the State Farm rep that I spoke with. Only because of his outstanding personality and our mutual interest for the 80's era, did I become a State Farm customer again. Thank you, Erik for changing my outlook with State Farm!"
We responded:
"Tina, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Donovan Hawkes’s Team! Erik had such a great time connecting with you. Glad to have you back here as a customer again! -Donovan"
Olivia Sterry
June 29, 2026
5
out of
5
rating by Olivia Sterry
"Erik was great and helped me save $ highly recommend"
We responded:
"Thank you for your kind review of State Farm Agent Donovan Hawkes’s Team. We appreciate it! I'm glad to hear Erik was able to build you a great value with your insurance package and helped save you money. Thanks! -Donovan"
James Conley
June 29, 2026
5
out of
5
rating by James Conley
"Erik Kimbler at State Farm was a huge help. He took the time to walk me through everything and made sure I understood my options so I could make the best decisions for my auto insurance. I really appreciated his guidance and how easy he made the whole process. 10/10, I would definitely recommend him."
We responded:
"Thank you for the amazing review, James! It is truly the goal of our team here at Donovan Hawkes State Farm to exceed expectations when it comes to all insurance needs. I'll make sure to share this with Erik! So glad we were able to help you with your car insurance. -Donovan"
Induce My Purpose, Inc.
June 22, 2026
5
out of
5
rating by Induce My Purpose, Inc.
"They’ve helped me stay on top of my payment dates and insurance coverage."
We responded:
"It is a pleasure to hear what a wonderful experience you have had with State Farm Agent Donovan Hawkes’s Team! Thank you for being a loyal customer of ours for so long. We are grateful for you placing your trust in us for your insurance needs. -Donovan"