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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Camie Vog

October 1, 2026

5  out of  5
rating by Camie Vog
"Excellent!"
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Natasha Davis

September 22, 2026

5  out of  5
rating by Natasha Davis
"Saved me money😁👍🏾"
We responded:
"Thanks so much for the amazing review, Natasha! We really appreciate your support here at Donovan Hawkes State Farm in South Bend. I'm glad we have been able to find you an insurance package that fit your budget, and saved you money along the way! Just reach out anytime if you need us - we’re here for you. -Donovan"
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Belinda Madison

September 22, 2026

5  out of  5
rating by Belinda Madison
"Thank you for everything you done for us, we appreciate it 😊"
We responded:
"Belinda, thank you for your review! If you ever have any questions or need assistance with your insurance, we’re always here and happy to help. -Donovan"
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Del Fehsenfeld

September 14, 2026

5  out of  5
rating by Del Fehsenfeld
"Very responsive and proactive customer service, best I’ve had from an insuranceagent"
We responded:
"We really appreciate your 5-star review, Del! Providing great service is always our goal, and we’re so happy to know we met your expectations. Thank you for choosing us here at Donovan Hawkes State Farm your insurance agency! -Donovan"
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Aubrey Merrill

September 14, 2026

5  out of  5
rating by Aubrey Merrill
"Had a great experience working with Brandon. He explained everything clearly, and made sure I got the best policy for my needs."
We responded:
"We really appreciate your 5-star review, Aubrey! Providing great service is always our goal, and we’re so happy to know we met your expectations. I'll be sure to pass along the praise to Brandon. Thank you! -Donovan"
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Fred Yoder

September 14, 2026

5  out of  5
rating by Fred Yoder
"Awesome people at this office. Brandon took care of me."
We responded:
"Fred, thank you for the fantastic review! We’re always here to support you with your insurance needs in South Bend. So glad to have you as a customer! -Donovan"
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Lilly Collins

September 5, 2026

5  out of  5
rating by Lilly Collins
"They were so nice, Brandon helped my boyfriend with his payment."
We responded:
"Thanks so much for the amazing review, Lilly! We really appreciate your support for Brandon here in South Bend. Just reach out anytime if you need us - we’re here for you. -Donovan"
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Grant Willows

September 5, 2026

5  out of  5
rating by Grant Willows
"Great experience here, Brandon was very helpful!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations here at the Donovan Hawkes State Farm Agency. -Donovan"
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Tina Ranae

September 1, 2026

5  out of  5
rating by Tina Ranae
"Donavon and his team are always very friendly and quick to help with any scenarios I need handled. I carry several policies, both personal and business, and am very pleased with their service and affordable rates."
We responded:
"Thank you, Tina! The Donovan Hawkes Agency is here to support you every step of the way. Your appreciation for our promptness, friendliness, and professionalism means the world to us. Thank you for placing your trust in us for both your personal and business insurance policies. Please let us know if you need anything further. -Donovan"
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Esther Lese

September 1, 2026

5  out of  5
rating by Esther Lese
"Eric was very helpful in helping me switch to State farm, finding the best quote that suites me and he was very patient in answering all my questions. Definitely worth the 5 stars."
We responded:
"Wow - thank you for the amazing 5-star review for Erik! It means a lot to our team here at Donovan Hawkes State Farm, to know you had such a great experience with us. I'm glad the quote turned out great! Thanks for placing your trust in us for your insurance needs. -Donovan"
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Cassandra Mathews

August 31, 2026

5  out of  5
rating by Cassandra Mathews
"I recommend John Coburn! He made my first time getting insurance very easy. He is very polite and informative. Thanks John!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. I'm so happy to hear Jon took such great care of you for your insurance needs. -Donovan"
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Lindsay Mathews

August 31, 2026

5  out of  5
rating by Lindsay Mathews
"Thank you to Jonathan Coburn for helping my daughter get into a plan that works best for her! I appreciate the professionalism and the patience to answer all our questions! I will highly recommend you to people."
We responded:
"Thanks so much for the amazing review, Lindsay! We really appreciate your support here at Donovan Hawkes State Farm. I'm so happy Jon was able to get you guys the right insurance plan in place. Just reach out anytime if you need us - we’re here for you. -Donovan"
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Angie Fox

August 28, 2026

5  out of  5
rating by Angie Fox
"Alex was very friendly and helpful."
We responded:
"Thank you for the 5-star review of Donovan Hawkes’s team - we really appreciate your kind words! I'll be sure to share this with Alex. Thank you for placing your trust in us for your insurance needs. -Donovan"
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W N

August 28, 2026

5  out of  5
rating by W N
"Brandon was great!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in South Bend at the Donovan Hawkes Agency, especially Brandon! -Donovan "
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Brian Burkhalter

August 28, 2026

5  out of  5
rating by Brian Burkhalter
"Alex is awesome! Very happy with the Renters and Auto policies I got. Auto is cheaper than the last policy I had and the renters is great for peace of mind."
We responded:
"Wow - thank you for the amazing 5-star review, Brian! It means a lot to our team here at the Donovan Hawkes State Farm office to know you had such a great experience with us. So happy we have your car insurance and renters' insurance. -Donovan"
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Ariel Hufford

August 28, 2026

5  out of  5
rating by Ariel Hufford
"Alex was super helpful!"
We responded:
"Wow - thank you for the amazing 5-star review, Ariel! It means a lot to our team here in South Bend, especially Alex, to know you had such a great experience with us. -Donovan"
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Daniel Bowman

August 28, 2026

5  out of  5
rating by Daniel Bowman
"Brandon is great, really knows his stuff!"
We responded:
"Thank you so much for the 5 stars, Daniel! We really appreciate your support for Brandon. If you ever need anything, feel free to reach out anytime. Thanks for placing your trust in the Donovan Hawkes Agency. -Donovan"
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Shane Bell

August 27, 2026

5  out of  5
rating by Shane Bell
"Alex was great"
We responded:
"Thank you for your review, Shane! If you ever have any questions or need assistance with your insurance needs, we’re always here and happy to help. -Donovan"
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Ookami Mori

August 27, 2026

5  out of  5
rating by Ookami Mori
"I am a dog trainer and am launching my new educational program in September and Erik was super awesome in helping me to get my speciality liability insurance squared away so I am covered for any potential hazards that may pop up as I am getting started. There was a bit of a weird hiccup in the system creating an account issue, but state farm was very helpful and quick at correcting the error and Erik reached back out to check in on everything later in the week.
Thank you again, State Farm!!
Journey To Enrichment appreciates you ☺️🐾"
We responded:
"Thanks so much for the amazing review, Ookami! We really appreciate your support here at the Donovan Hawkes State Farm office in South Bend. I'm so happy you chose us for your business insurance. Just reach out anytime if you need us - we’re here for you. -Donovan"
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Mitch Smith

August 26, 2026

5  out of  5
rating by Mitch Smith
"Erik was great!"
We responded:
"We really appreciate your 5-star review, Mitch! Providing great service is always our goal, and we’re so happy to know we met your expectations. I'll be sure to share this great review with Erik. Thanks! -Donovan"
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chester heather

August 5, 2026

5  out of  5
rating by chester heather
"Donovan and his team has helped my family not only save money but also be insured with great vehicle coverage👊🏽🤙🏽"
We responded:
"Thanks so much for the great review, Chester! We’re thrilled to hear you had such a positive experience with our insurance team here in South Bend. So grateful for you and your family. I'm glad you chose us for your car insurance! -Donovan"
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Neil Citter

August 5, 2026

5  out of  5
rating by Neil Citter
"Outstanding service!!!! Helpful and pleasant staff!!!!"
We responded:
"Neil, thank you for the fantastic review! We’re always here to support you with your insurance needs here at Donovan Hawkes State Farm. Thanks for placing your trust in us. -Donovan"
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emac the great

August 5, 2026

5  out of  5
rating by emac the great
"What a great place."
We responded:
"Wow - thank you for the amazing 5-star review, Emac! It means a lot to our Donovan Hawkes State Farm team here in South Bend to know you had such a great experience with us. -Donovan"
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Katherine Stafford

August 5, 2026

5  out of  5
rating by Katherine Stafford
"I love working with Kiersten! She’s a superhero in my book!"
We responded:
"Thank you for your review, Katherine! I'm so happy to hear that Kiersten took great care of you! If you ever have any questions or need assistance, we’re always here and happy to help. -Donovan"
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Kylie Lawson

August 3, 2026

5  out of  5
rating by Kylie Lawson
"They have been amazing since day 1. When I moved they made it so easy to switch the policy to the new address. They are so helpful and kind whenever they answer the phone!"
We responded:
"We really appreciate your 5-star review, Kylie! Providing great service is always our goal, and we’re so happy to know we met your expectations. Thank you for choosing to have us handle your insurance! -Donovan"